Republic of Rwanda · Rwanda Housing Authority (RHA) · National Rental PlatformLaw No. 58/2021 Data Protection Compliant · Helpline 3012

Your Data & Privacy Rights

Under Law No. 58/2021 you can ask us to act on your personal data. Every request is tracked by the Data Protection Officer against a 30-day deadline.

Access — receive a copy of the personal data we hold about you.

Correction — ask us to fix inaccurate or incomplete data.

Erasure — request deletion where no legal duty requires us to keep it.

Restriction & objection — pause or object to a specific use of your data.

Identity is verified via NIDA before any request is fulfilled. Statutory response time: 30 days. Requests are tracked by the Data Protection Officer (DPO).

Lodge a request (sign-in required)